Congratulations on your new purchase of LG HI-MACS solid surface product.
LG Chem expressly warrants that it will repair or replace this product, free of
Charge, if it fails due to any manufacturing defect in materials or workmanship
During the first 10 year after initial installation.
The warranty shall not apply to damage caused by :
1. Failure to follow procedures recommended in the Guide Book for transportation,
storage, handling, fabrication or maintenance.
2. Physical abuse, accidents or misuse.
3. Exposure to excessive heat.
4. Faulty or improper installation, including seams (HI-MACS® adhesive must be
5. Fabrication and installation not carried out by an approved HI-MACS®
6. Failure to apply the HI-MACS® Use & Care guidelines including:
-Improper or inadequate general maintenance.
-Hard chemicals or physical aggression used on the
-Exposure to excessive direct heat (e.g. hot pots and
pans placed without protection on the surface without trivet with rubber
legs or protective pad) or
due to poor thermal insulation (e.g. for cooking plates, bains-marie,
This warranty is extended only to the original purchaser and may not be transferred
A purchase receipt or other proof of date of original purchase will be required before
Warranty service is rendered.
LG Chem's obligation is limited solely to the repair or replacement of the product
Purchased hereunder, including reasonable and necessary labour charges .
NO OTHER EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR THE PARTICULAR PURPOSE ARE MADE BY THIS
WARRANTY EXCEPT FOR THOSE EXPRESSLY PROVIDED HEREIN. UNDER
NO CIRCUMSTANCES SHALL LG CHEM BE LIABLE FOR ANY LOSS OR
DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS
PRODUCT, OR ANY SPECIAL , INDIRECT , INCIDENTAL OR CONSEQUENTIAL
This warranty entitles the purchase to specific legal rights. Other rights may also be
available, which may vary from state to state . Some states do not permit the exclusion
or limitation of implied warranties or of incidental or consequential
damages, so the
above limitation or exclusion may not apply to you. To know what your legal rights are,
consult your local or state consumer affairs office or your state's Attorney General.
To obtain service under this warranty please contact the source from which you
purchased your LG HI-MACS product. If the problem is not handled to your satisfaction
please contact LG CHEM directly by writing or calling near LG office or distributor.
Please include your name , address , description of the problem, and the phrase
"HI-MACS solid surface product.10 years limited warranty" in all correspondence.
LG Chem will respond to all inquiries within 30 Days.